AUTOPARTS ONLINE RETURN POLICY
Auto Parts Online offers 7 day return window for items that meet the requirements for return. Please contact us via any of our contact channels within 2 days of delivery and we will ensure you get resolution
STEP 1:
Send a Complaint
Also include pictures of the product that was delivered to info@autopartsonline.com as a means of evidence.
STEP 2:
Return after Authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.
STEP 3:
Upon receiving the item, we would inspect to see if the product meets our return requirements.
STEP 4
immediately return is confirmed and validated, we would request for an account number to refund you.
Requirements for Returns
1. Products delivered differently from what was displayed on the website, the return will be authorized after validation and once the item is returned, item cost and shipping fee will be refunded.
2. Product delivered has manufacturers defects was delivered dead on arrival, return will be authorized after validation.
3. Product has visible damage, return will be authorized after validation. This must be reported immediately upon receiving the product